1. Information We Collect

When you interact with A2Z Himachal (through our website quote form, phone calls, WhatsApp inquiries, or booking vouchers), we collect only the necessary information required to plan and execute your mountain holiday:

  • Personal Contact Information: Name, phone number, WhatsApp number, email address, and home city/state.
  • Travel Particulars: Desired travel dates, group size, number of adults/children, pickup point (Delhi/Chandigarh/Kalka/Shimla), hotel category preference (3-star / 4-star), and vehicle choices.
  • Identification Details (At Booking Confirmation): Copy of government-issued photo ID (Aadhaar Card, Passport, or Voter ID) solely required for hotel check-in compliance and special tourist permit processing (e.g. Rohtang Pass, Spiti Inner Line permits for foreign nationals).

2. How We Use Your Information

We use your personal data strictly for legitimate travel operation purposes:

  • To prepare and share customized PDF itineraries, transparent quotation breakdowns, and day-by-day travel schedules.
  • To allocate and assign verified local commercial mountain drivers and private cabs.
  • To book and guarantee your hotel rooms, cottages, and meal plans across Himachal destinations.
  • To maintain real-time WhatsApp and telephone support during your tour for weather updates, route changes, or emergency assistance.

3. Zero Spam & No Data Sale Guarantee

We strictly never sell, rent, lease, or share your personal contact details with third-party telemarketing networks, loan brokers, or outside marketing agencies.

Your information is shared strictly with operational partners involved in your trip (the assigned cab driver and booked hotels) and solely for fulfilling your itinerary.

4. Payment Data & Security

All advance booking transactions are conducted through official banking channels: direct bank NEFT/IMPS transfers, official UPI handles (Google Pay, PhonePe, Paytm), or authorized payment gateways. We never store credit card numbers, CVVs, or bank passwords on our servers.

5. Cookies & Website Analytics

Our website uses minimal standard browser cookies to remember user preferences and analyze aggregate website traffic patterns (via privacy-compliant analytics) to improve page load speeds and visitor navigation.